Today, employee engagement and loyalty are more vital than ever to an organization's success and competitive advantage! The biggest hurdle facing today's leaders is how to interact with and create an engaged workforce. This training will illustrate the actions that leaders should implement to overcome negativity, turn engagement into performance, build trust, show appreciation, and promote communication.
Monica LeSage, Director of Client Experience
Monica has 15+ years experience working with business professionals, peers, healthcare professionals, patients, and students in simplyifying complex information and influencing behavior. She is a Certified Dale Carnegie Facilitator and certified in the following curriculum areas: Human Relations, Conflict Management, Leadership, Sales, Presentation Skills, Process Improvement, Communications, and Change Management. She also has Industry Training Experience in the following industries: Insurance, Travel, Bio-Technology, Retail, Call Centers, Emergency Roadside Assistance and Automotive. She has a B.S. in Chemistry/Biology.